Privacy Policy

Welcome to Clean2Shine, LLC (“we,” “us,” “our”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or interact with our website https://www.clean2shinellc.com/ (the “Website”), including any contact forms, quote requests, booking forms, SMS opt-ins, or other features available through our Website.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers who assist in customer service or operational support is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may collect the following types of information:

Contact Information:

When you submit a contact form, request a quote, book a cleaning, or send us a message, we may collect personal details such as your name, email address, phone number, service address, and any other information you voluntarily provide (e.g., type of cleaning requested, preferred service date, special instructions).

Optional Details:

Any additional information you voluntarily provide, such as gate codes, pet information, access instructions, property size, or specific cleaning preferences.

Automatically Collected Data (if applicable):

If we use analytics tools (such as cookies or visitor tracking technologies), we may automatically collect information such as your IP address, browser type, pages visited, and time spent on the Website. (This section should be updated based on whether tracking tools are implemented.)

We use collected information for the following purposes:

• To respond to your inquiries, provide estimates, schedule cleaning services, and follow up on requests submitted through our Website.
• To provide and manage our cleaning services, including appointment confirmations, reminders, service coordination, and customer support. https://www.clean2shinellc.com/
• To communicate important updates related to your scheduled services, billing, or company announcements.
• To improve our Website functionality, services, and customer experience (if analytics tools are used).
• To fulfill any other purpose disclosed to you at the time you provide the information.

We do not sell, rent, or trade your personal information to third parties, except in the following circumstances:

• With trusted service providers or subcontractors who assist us in operating our business (e.g., payment processors, scheduling software providers, or customer support tools), and only to the extent necessary to provide services.
• If required by law, regulation, court order, or legal process.
• When we believe disclosure is necessary to protect our rights, property, safety, employees, customers, or others.

If we share personal information, we implement reasonable safeguards and limit access to only what is necessary for business operations.

We retain personal information only as long as reasonably necessary to provide services, fulfill contractual obligations, resolve disputes, comply with legal requirements, or enforce our agreements. When information is no longer required, we securely delete or anonymize it.

We use reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to request access to the personal information we hold about you.
• The right to request correction or deletion of your personal data.
• The right to withdraw consent where consent is the legal basis for processing.
• The right to object to or restrict certain processing activities.

To exercise any of these rights, please contact us using the information provided below.

Our Website and cleaning services are intended for adults (homeowners, tenants, property managers, and business owners). We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected unintentionally, we will take steps to delete it promptly.

We may update this Privacy Policy periodically. When changes are made, we will revise the “Last updated” date at the top of this page. We encourage you to review this page regularly. Continued use of our Website after changes are posted constitutes acceptance of the revised Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the contact information provided on our Website at: